Assessor Resource

TLID2029A
Prepare articles for delivery

Assessment tool

Version 1.0
Issue Date: May 2024


Work must be carried out in compliance with the relevant regulations for the transport of articles for courier delivery.

Work is performed under indirect supervision. It involves the application of the basic principles and routine procedures to the preparation of articles for delivery.

This unit involves the skills and knowledge required to prepare mail articles for delivery, including checking and organising articles for delivery, storing articles for delivery, and maintaining all required records. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant state/territory mass and loading regulations

OH&S procedures and guidelines concerning the preparation of articles for mail delivery

Risks when preparing articles for delivery and related precautions to control the risk

Workplace procedures and policies for the preparation of articles for the sorting and storing of mail

Problems that may arise when preparing articles for delivery and actions that should be taken to prevent or solve them

Housekeeping standards procedures required in the workplace

Methods of securing mail articles

Required skills:

Communicate effectively with others when preparing articles for delivery

Read and interpret instructions, procedures, information and signs relevant to the preparation of articles for delivery

Interpret and follow operational instructions and prioritise work

Complete documentation related to the preparation of articles for delivery

Estimate the size, shape and special delivery requirements of mail articles

Work collaboratively with others when preparing articles for delivery

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may arise when preparing articles for delivery in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist during the preparation of articles for delivery

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Identify and correctly use equipment required to sort and store mail

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Operations may be conducted:

in a range of work environments and weather conditions

by day or night

Customers may be:

internal or external

Operations may be undertaken:

on or off base site

Specified inspection criteria for mail may include:

address details are complete

correct postage is paid for the size, weight and type of article

the packaging of articles is secure to prevent loss or damage of contents during delivery

Sorting criteria for mail may include:

address and delivery run

the type of article or postage delivery paid

the priority of delivery

workplace procedures/practices

Hazards may include:

vehicular traffic and pedestrians

uneven ground, steps, road surfaces

dust and vapours

hazardous or dangerous materials

humidity, air temperature and radiant heat

light including UV

noise

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Personal protective equipment may include:

gloves

safety headwear and footwear

sunglasses and UV protection

two-way radios

high visibility clothing

Consultative processes may involve:

clients

other employees and supervisors

management

union representatives

industrial relations, OH&S specialists

other professional or technical staff

Communication in the work area may include:

fixed phone

mobile phone

fax

email

internet

radio

oral, aural or signed communications

Information/documents may include:

operations manuals

induction documentation

competency standards and training materials

manufacturers specifications for relevant equipment

Dangerous Goods Code, Explosives Code, HAZCHEM codes and other regulations pertaining to the delivery of mail

workplace procedures and policies for the preparation of mail for delivery

supplier and/or client instructions

award, enterprise bargaining agreement, other industrial arrangements

standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

state/territory roads and traffic authority road rule and licence requirements

Australian Dangerous Goods Code, Explosives Code, HAZCHEM codes, and other relevant regulations pertaining to the delivery of mail

relevant state/territory environmental protection legislation

relevant state/territory OH&S legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Articles are inspected to ensure that they meet all specified criteria 
Articles for delivery are sorted into groups according to specified sorting criteria 
Articles which cannot be delivered due to defects or other mitigating factors are sorted and dealt with in accordance with workplace procedures 
Processing of articles is monitored to ensure a secure and effective workflow 
Appropriate manual handling practices are used to shift and sort articles 
Groups of articles for delivery are stored in appropriate areas and clearly identified for delivery type and run 
Security requirements and activities to ensure appropriate access to stored articles are followed in accordance with workplace procedures 
Required records and/or notices for registered mail, classified mail, parcels and defective mail articles are completed in accordance with workplace procedures 
Records are stored in accordance with workplace procedures 

Forms

Assessment Cover Sheet

TLID2029A - Prepare articles for delivery
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLID2029A - Prepare articles for delivery

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: